To provide ecommerce services, process transactions, and improve customer experience, we may collect the following categories of information:

Identity Data

• Full name
• Username or account name
• Business or organization name (if applicable)

Contact Data

• Billing address
• Shipping or delivery address
• Email address
• Mobile or telephone number

Transaction Data

• Order history
• Purchased products
• Payment transaction references
• Refund and return records

Technical Data

• IP (Internet Protocol) address
• Browser type and version
• Device information
• Operating system
• Login information
• Time zone settings
• Referral sources
• Website usage analytics and diagnostic information

Communication Data

• Customer support requests
• Warranty support interactions
• Emails, chats, or communications submitted through our website

InfotechKart.com and Seabit Infosolutions Private Limited do not directly store full credit card numbers, CVV details, UPI PINs, banking passwords, or sensitive payment credentials on our servers.

All online payments are securely processed through authorized third-party payment gateways that comply with applicable industry security standards, including PCI-DSS compliance where applicable.

We use your information only for legitimate business operations, customer service, fraud prevention, and legal compliance purposes, including:

• Processing, validating, packaging, and delivering your orders
• Managing payments, refunds, cancellations, and transaction reconciliation
• Providing customer service and technical support
• Coordinating warranty claims and after-sales assistance
• Sending transactional emails, invoices, shipping notifications, and service updates
• Sending promotional or marketing communications where permitted by law
• Improving website functionality, product offerings, and customer experience
• Monitoring website performance, analytics, and security
• Detecting, preventing, and investigating fraud, abuse, unauthorized access, or suspicious transactions
• Complying with legal, taxation, accounting, and regulatory obligations

We do not sell, rent, trade, or disclose your personal information to third parties for independent marketing purposes.

However, we may securely share limited information with trusted service providers and partners strictly as necessary to operate our business:

Logistics and Courier Partners

To facilitate shipping, tracking, delivery, reverse pickup, and return processing.

Payment Gateway Providers

To securely process online payments, refunds, and fraud verification.

Technical Infrastructure Providers

Hosting providers, cloud infrastructure providers, cybersecurity services, analytics providers, and technical maintenance vendors who help operate InfotechKart.com securely.

Legal and Regulatory Authorities

Where disclosure is required by applicable laws, legal proceedings, court orders, tax authorities, law enforcement agencies, or government regulations.

All authorized third-party service providers are required to maintain reasonable confidentiality and security protections for customer data.

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include:

• SSL (Secure Socket Layer) encryption
• Secure hosting infrastructure
• Access restrictions for authorized personnel only
• Firewall and security monitoring systems
• Internal operational safeguards

While we strive to use industry-standard security protections, no internet-based platform, transmission system, or electronic storage method can be guaranteed to be completely secure.

InfotechKart.com uses cookies and similar technologies to improve website functionality, shopping cart performance, login sessions, analytics, security, and overall user experience.

Cookies may help us:

• Remember items added to your cart
• Maintain login sessions
• Understand visitor behavior and website traffic
• Improve website speed and functionality
• Personalize certain website experiences

You may choose to disable cookies through your browser settings. However, disabling cookies may affect essential ecommerce functionality, including account login, cart retention, and checkout performance.

We retain personal information only for as long as reasonably necessary to:

• Complete transactions and order fulfillment
• Provide warranty and customer support services
• Comply with legal, accounting, taxation, fraud prevention, and regulatory obligations
• Resolve disputes and enforce our policies

When retention is no longer required, personal information may be securely deleted or anonymized.

Depending on applicable laws and regulations, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of eligible personal data
• Withdraw consent for certain communications
• Request clarification regarding how your data is processed

To exercise your privacy rights or submit a privacy-related request, please contact us at:

Support Email: support@infotechkart.com

InfotechKart.com is intended for use by individuals who are legally capable of entering binding contracts under applicable laws.

We do not knowingly collect personal information from children or minors without appropriate legal authorization or parental consent where required.

Our website may occasionally contain links to third-party websites, services, brands, manufacturers, or external platforms. We are not responsible for the privacy practices, content, or policies of external websites not controlled by InfotechKart.com or Seabit Infosolutions Private Limited.

Users are encouraged to review the privacy policies of any third-party websites they visit.

We may update or revise this Privacy Policy periodically to reflect operational, legal, regulatory, technological, or security changes.

Any updates will become effective immediately upon publication on this page. We encourage users to review this Privacy Policy periodically to remain informed about how we protect and process personal information.