Privacy Policy
InfotechKart.com — operated by RAINBOW GLOBAL RETAIL
Your Privacy
Our Priority Shop Safely. Shop Confidently.
Our Priority Shop Safely. Shop Confidently.
At InfotechKart.com, operated by RAINBOW GLOBAL RETAIL, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, process, share, and safeguard your information when you visit our website, create an account, place an order, or otherwise interact with our services.
By accessing or using InfotechKart.com, you consent to the data practices described in this Privacy Policy.
By accessing or using InfotechKart.com, you consent to the data practices described in this Privacy Policy.
1
Information We Collect
To provide ecommerce services, process transactions, and improve customer experience, we may collect the following categories of information:
Identity Data
- Full name
- Username or account name
- Business or organization name (if applicable)
Contact Data
- Billing & shipping address
- Email address
- Mobile or telephone number
Transaction Data
- Order history & purchased products
- Payment transaction references
- Refund and return records
Technical Data
- IP address, browser & device info
- Operating system & login info
- Website usage & analytics
Communication Data
- Customer support requests
- Warranty support interactions
- Emails & chats via website
2
Payment Security
InfotechKart.com and RAINBOW GLOBAL RETAIL do not directly store full credit card numbers, CVV details, UPI PINs, banking passwords, or sensitive payment credentials on our servers.
All online payments are securely processed through authorized third-party payment gateways that comply with applicable industry security standards, including PCI-DSS compliance where applicable.
All online payments are securely processed through authorized third-party payment gateways that comply with applicable industry security standards, including PCI-DSS compliance where applicable.
3
How We Use Your Information
We use your information only for legitimate business operations, customer service, fraud prevention, and legal compliance purposes, including:
- Processing, validating, packaging, and delivering your orders
- Managing payments, refunds, cancellations, and transaction reconciliation
- Providing customer service and technical support
- Coordinating warranty claims and after-sales assistance
- Sending transactional emails, invoices, shipping notifications, and service updates
- Sending promotional or marketing communications where permitted by law
- Improving website functionality, product offerings, and customer experience
- Detecting, preventing, and investigating fraud, abuse, or suspicious transactions
- Complying with legal, taxation, accounting, and regulatory obligations
4
Sharing Information with Third Parties
We do not sell, rent, trade, or disclose your personal information to third parties for independent marketing purposes. We may share limited information with trusted service providers strictly as necessary:
Logistics & Courier Partners
To facilitate shipping, tracking, delivery, reverse pickup, and return processing.
Payment Gateway Providers
To securely process online payments, refunds, and fraud verification.
Technical Infrastructure
Hosting providers, cloud infrastructure, cybersecurity services, and analytics providers.
Legal & Regulatory Authorities
Where disclosure is required by applicable laws, court orders, or government regulations.
5
Data Security and Protection
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. Security measures include:
- SSL (Secure Socket Layer) encryption
- Secure hosting infrastructure with access restrictions for authorized personnel only
- Firewall and security monitoring systems
- Internal operational safeguards
6
Cookies and Tracking Technologies
InfotechKart.com uses cookies and similar technologies to improve website functionality, shopping cart performance, login sessions, analytics, security, and overall user experience. Cookies help us:
- Remember items added to your cart
- Maintain login sessions
- Understand visitor behavior and website traffic
- Personalize certain website experiences
7
Data Retention
We retain personal information only for as long as reasonably necessary to complete transactions, provide warranty and customer support, comply with legal and regulatory obligations, and resolve disputes. When retention is no longer required, personal information may be securely deleted or anonymized.
8
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of eligible personal data
- Withdraw consent for certain communications
- Request clarification regarding how your data is processed
9
Children's Privacy
InfotechKart.com is intended for use by individuals who are legally capable of entering binding contracts. We do not knowingly collect personal information from children or minors without appropriate legal authorization or parental consent where required.
10
Third-Party Links
Our website may occasionally contain links to third-party websites or external platforms. We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
11
Policy Updates and Changes
We may update or revise this Privacy Policy periodically to reflect operational, legal, regulatory, technological, or security changes. Any updates will become effective immediately upon publication on this page. We encourage users to review this Privacy Policy periodically.
12
Contact Information
RAINBOW GLOBAL RETAIL
2nd Floor, Room No: 8
34, Ganesh Chandra Avenue
Kolkata – 700013
West Bengal, India
Get In Touch
Website: InfotechKart.com
Support: [email protected]
Phone: +91 9330050004