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    Shipping & Delivery

    Shipping & Delivery Policy (Products):

    1. Shipping Method: For domestic customers across India, all orders are shipped using registered, reliable courier services or Speed Post to ensure safe, trackable, and secure delivery.
    2. Handling & Transit Time:
      • Handling Time: Orders are typically processed, packed, and dispatched within 3–5 working days of payment confirmation.
      • Transit Time: Once dispatched from our facility, delivery usually takes 5–7 working days depending on the courier service operational timelines and the buyer's regional location.
    3. Tracking & Responsibility: Seabit Infosolutions Private Limited is responsible for securely packaging and dispatching the order to the courier service within the stated handling period. A unique tracking link and ID will be automatically shared via email and SMS once the order is shipped.
    4. Delivery Address: Deliveries will be executed strictly to the shipping address provided by the buyer at the time of purchase. Please double-check your complete shipping information, landmark, and pincode before completing the payment to avoid transit failures.
    5. Transit Issues & Damage: In the unlikely event of physical damage, loss, or packaging tampering during transit, please contact our support team within 3 days of delivery (aligning with our standard return reporting window). We are committed to conducting a rapid logistics investigation to offer a suitable replacement or resolution.
    6. Secure Payments: We provide 100% secure and encrypted online payment options, including all major Credit/Debit cards, UPI, Net Banking, and verified wallets.

    Shipping & Delivery Policy (Services):

    1. Service Confirmation: Direct confirmation of service delivery, digital software activation keys, or digital item fulfillment will be sent straight to the verified email address registered by the customer at checkout.
    2. Logistics Support: For any assistance regarding your shipment tracking or cargo logistics, contact our support team at +91 9330050004 (10:00 AM to 7:00 PM, Monday to Saturday) or email us directly at info@infotechkart.com.

    Calculation of Delivery Charges:

    We believe in absolute transparency with zero hidden fees added at checkout. Shipping costs are calculated dynamically based on weight and location criteria:

    1. Weight-Based Shipping: Shipping charges are determined directly based on the cumulative gross weight of the items in your order combined with your destination delivery pincode.
    2. Consolidated Shipping: If multiple individual items are purchased in a single checkout session, the total weight is combined to calculate a single, cost-effective delivery fee.
    3. Calculation Example: If a customer orders three components weighing 200g, 250g, and 400g, the combined weight of 850g will incur a single, optimized delivery charge at checkout rather than three individual item shipping fees.
    4. Transparency at Checkout: The final calculated shipping fee will be clearly broken down and displayed in your order summary on the checkout page before any final payment transaction is completed.

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