1. Why should I buy from Seabit Infosolutions Private Limited?
Seabit Infosolutions Private Limited has more than fifteen years of experience in the computer hardware industry.
The company is known for offering high-quality computer components at competitive prices while
maintaining a strong focus on customer satisfaction.
2. Is it safe and secure to purchase from Seabit Infosolutions Private Limited?
Yes, purchasing from Seabit Infosolutions Private Limited is secure. The website uses encrypted connections
to protect customer data and ensure safe online transactions.
3. Does Seabit Infosolutions Private Limited sell new and genuine products?
All products sold by Seabit Infosolutions Private Limited are brand new and authentic.
The company does not deal in used, refurbished, or duplicate items and works only with authorized
brands and distributors.
4. Are there any hidden or additional charges?
No hidden charges are applied. The complete order amount is shown clearly before confirmation.
Any applicable shipping charges are displayed during the checkout process.
5. What payment options are available?
Payments can be made using bank-issued cards for payments, net banking, UPI-based transactions,
EMI plans, and cardless EMI facilities.
6. How long does it take to ship an order?
Orders for items available in stock are generally dispatched within 72 working hours
after order confirmation. Delays may occur during holidays or special sale periods.
7. Will I receive updates about my order?
Yes, order status updates are available in your account dashboard and are also shared via email.
Tracking details are provided once the order is shipped.
8. What is your return and replacement policy?
Return requests are accepted only for damaged, defective, or incorrect products.
Issues must be reported within 3 days of delivery, or within 7 days for complete PC systems.
Orders delivered after 18/07/2020 are eligible for replacement only, not refunds.
9. How are refunds processed and how long do they take?
Refunds are issued to the original payment source.
For bank transfer payments, refunds are credited to the buyer’s bank account.
Processing typically takes 7 to 10 working days.
10. Does Seabit Infosolutions Private Limited provide a GST invoice?
Yes, a valid GST invoice is provided for every purchase.
Customers who require company GST details on the invoice must submit the information
during checkout along with all required GST registration documents.